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Proxying Atlas for session recordings

Last updated March 13, 2025

If you notice that your session recordings aren't working properly for a subset of users, it's often because there's a browser extension (eg, an ad blocker) preventing the session recording since it's contacting a third-party domain. To resolve this, you can setup proxying.

To add proxying, you simply need to add the parameter proxyUrl: "{{your_site}}" to the Atlas JS snippet. Note: your URL shouldn't include a trailing / at the end of the URL.

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