Atlas

Atlas Help Center

Stay updated on the status of all your company's support tickets.

Customer portal

Atlas offers a Progressive Web Application (PWA) that provides a seamless, app-like experience on both iOS and Android devices. By installing the Atlas PWA, you can access our platform directly from your home screen, ensuring quick and efficient customer support management.

: Launch the Safari (or any browser) browser on your iOS device
 

: Tap the “Share” icon, represented by a square with an upward arrow

: Scroll through the options and select “Add to Home Screen.”

: Tap “Add” in the upper-right corner of the screen to finalize


The Atlas PWA will now appear on your home screen, allowing for quick and convenient access.

Installing the Atlas PWA on Android Devices

: Launch the Chrome or any browser on your Android device

: Tap the three-dot menu icon located in the upper-right corner of the browser

: Select “Add to Home screen” from the dropdown menu

: In the prompt that appears, tap “Install” to confirm

The Atlas PWA will now be available on your home screen, providing easy access to our platform.

Once installed, the Atlas PWA offers a range of features designed to enhance support on the go:

: Manage all customer communications across various channels in a single, streamlined inbox

: View a customer’s entire journey in a single, easy-to-follow, chronological timeline

Mobile

Progressive Web App (PWA)