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Help Center›Zeus AI›Zeus AI: Platform›How to manage Zeus AI Chat
Table of contents
  • Overview
  • What is the Zeus AI chat?
  • Key features
  • How to configure Zeus AI chat
  • How to disable Zeus chat
  • FAQs &Troubleshooting
  • What is Zeus chat?
  • Where do I place the HTML snippet code?
  • What logo size is recommended for Zeus Chat?
  • Can end users view their previous conversation history?
  •  Can I add navigation links inside the Zeus Chat widget?
  • The Zeus Chat widget is not loading on my website
  • My visual branding changes are not appearing in the chat widget
  • End users cannot view their past conversation history
  • Navigation links are missing from the home screen

    • How to manage Zeus AI Chat

    Last updated October 23, 2026

    Who can use this feature?
    Admins only.
    Zeus AI is a paid add-on available for any Atlas plan.

    Overview

    The Zeus Chat section allows administrators to configure the appearance, behavior, and integration settings for the embedded Zeus AI Chat on your website or web application.

    Important:
    The embeddable Zeus AI chat (including its embed code, branding and logo) described in this article is for Glee only. For the Atlas chat, read How to install Atlas on your website or app.
    Related articles:
    •  Zeus AI Platform Overview: All the places you can deploy Zeus AI.
    •  How to manage Zeus AI Agent Tone: Shape how Zeus AI sounds in the chat.
    •  How to configure the chat widget: Configure the Atlas chat widget instead.

    What is the Zeus AI chat?

    Zeus Chat is a customizable, embeddable chat widget that connects your end users directly with Zeus AI.

    Through the Zeus Chat settings menu, you can toggle the widget on or off, copy implementation code, visually brand the widget interface, and customize home screen navigation options.

    Key features

    • Channel Toggle: Quickly enable or disable Zeus Chat across your digital platforms using the "Use Zeus" toggle.
    • HTML Embed Code: Instantly access and copy the SDK script snippet to integrate Zeus AI directly into your website's HTML.
    • Widget Header Customization: Define custom header text, including a Title and a Subtitle.
    • Visual Branding: Customize visual elements including "Color scheme" (Light/Dark mode options), "Brand color", "Text color", and a custom brand "Logo" .
    • Home Screen Management: Enable or disable past conversation history for users and add custom navigation external links to the help center navigation bar.

    How to configure Zeus AI chat

    Requirements:
    You can edit your website's source code to add the "HTML" snippet.
    1. Navigate to " Zeus AI > Platform > Zeus Chat ".
    2. Toggle "Use Zeus" to enable Zeus AI chat as a support channel.
    3. Copy the "HTML" and embed it into your site's source code before the closing body or head tag.
    Important:
    This will display the chat widget on the website where the code has been inserted.
    1. Set your widget header preferences:
    • "Title": Enter a chat title that will be visible to all end users.
    • "Subtitle": Enter expected response expectations or helpful details (e.g., "Response time within minutes").
    1. Select and configure your widget visual styling:
    • "Color scheme": Choose your preferred display theme: "Light", "Dark" or "System".
    • "Brand color": Enter a HEX color code or use the color picker.
    • "Text color": Enter a HEX color code for text legibility.
    • "Logo": Upload a company logo (200x200px recommended size).
  • 6. Configure the "Home screen" preferences:
    • "Enable past conversations": Toggle on to allow users to view their previous chat interactions.
    • "Links": Click "Add link" to include external links shown in the navigation bar of your Help Center.
    7. Click "Save" to publish your changes.
    Important:
    These settings change how the customer-facing widget looks once the HTML snippet is on your site.

    How to disable Zeus chat

    1. Navigate to " Zeus AI > Platform > Zeus Chat ".
    2. Toggle "Use Zeus" to off and click "Save".
    Warning:
    Disabling Zeus Chat prevents the widget from loading on your customer-facing web application without requiring engineering teams to immediately remove the HTML script snippet from your site source code.

    FAQs &Troubleshooting

    What is Zeus chat?

    Zeus chat is an embeddable chat interface that allows users to communicate directly with Zeus AI assistant within your web application or Help Center.

    Important:
    The embeddable Zeus AI chat widget (including its embed code, branding, and logo) referenced in this article is for Glee only. For Atlas chat, please refer to Installing Atlas Chat.

    Where do I place the HTML snippet code?

    Copy the snippet provided in the "HTML" block and place it into your website’s application codebase.

    The recommended logo size is 200x200px.

    Can end users view their previous conversation history?

    Yes, as long as "Enable past conversations" is toggled on in the Home screen settings section.

    Yes. You can add external resource links.

    The Zeus Chat widget is not loading on my website

    • Verify that "Use Zeus" is toggled on in" Platform > Zeus Chat " configuration page.
    • Ensure the "HTML" code snippet has been correctly copied and deployed in your application source code.
    • Check that your account dynamic app secret token key inside glee("init", "...") matches your designated workspace deployment script.

    My visual branding changes are not appearing in the chat widget

    • Confirm that you clicked "Save" after updating colors or logo files.
    • Clear your browser cache or re-open the window in an incognito session to ensure static assets are reloaded.

    End users cannot view their past conversation history

    In the "Home screen settings" ensure the "Enable past conversations" toggle switch is active.

    Ensure that both the "Label" and "URL fields" have been filled out completely for each entry under "Links" and that the changes were saved.

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