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Help CenterDataDynamic Custom Fields

Dynamic Custom Fields

Last updated January 28, 2025

Dynamic Custom Fields populate dropdowns dynamically with data pulled from your database or CRM.

You can also define field behavior, labels, and access rules directly in the Custom Fields section of the app.

How to set up:

  1. Go to App Config > Custom Fields
  2. Choose a dynamic field type (e.g., DynamicMultiSelect or DynamicList)
  3. Set up rules and link an API Template
  4. Define field details and access controls
Dynamic Custom Fields

Dynamic Custom Fields work great in different industries. E-commerce businesses can show a "Product Category" field when customers report order issues. SaaS companies can display a "Platform Version" field for technical bug reports. EdTech platforms can add a "Course Name" field when students ask about specific classes.

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