Organization

Customize Atlas to align with your company's structure and branding.

Overview

Organization settings in Atlas allow you to tailor the platform to your company's specific needs, structure, and brand identity. These settings impact how Atlas functions across your entire support ecosystem.

Accessing organization settings

To manage your organization settings, navigate to  Settings > Organization . Here you'll find various options to configure Atlas for your company.

Company information

Company name

This appears in various places throughout Atlas and in customer communications.

You can update your company name, details and business hours. This will make sure customers are in loop of your working hours and expect the response accordingly.