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Customizing your chat widget
Preventing user impersonation is key to protecting your users’ information. To do so, we allow you to create an encrypted user hash that we use to determine whether or not a user communicating with your team is the user they claim to be.
How to setup notifications for new messages and ticket updates
To migrate your Help Scout data to Atlas, follow these steps to generate API access credentials. Once created, you'll share these credentials with us and we will migrate your Help Scout data into your Atlas account.