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What is ticketing? What all does a ticket flow involve on Atlas?
Info pane as a fundamental component in Atlas to give you quick access to relevant contextual information when you’re talking to customers. Within the info pane you can see:
Session Recordings are a core part of the Atlas experience. You can view the session recordings within the customer timeline itself. You will see a header called ‘Session Recordings’ that contains the files.
How to manually create a ticket?
How to set priority to tickets?
Within Atlas you can do almost all the actions within the app using Hotkeys.