Session Recording
Last updated March 6, 2024
Session Recordings are a core part of the Atlas experience. You can view the session recordings within the customer timeline itself. You will see a header called ‘Session Recordings’ that contains the files.
- If you click on this to view, you will see a player open that contains a clear video that shows all your customer’s actions
- If your customer is sitting idle on the page, the player will speed up these segments
You can share the link to a session recording with any of your team members
In the Info Pane of Session Recordings, you will see:
- date
- location
- device
- DOM Events that showcase each step in a granular level (Visiting, Typing, Clicking)
- Console (super useful while debugging, this will tell you whats happening in the Job Descript Console of the browser)
- Sentry (if this is integrated)
- Network Traffic
- Custom Events
You can also view all sessions recorded on the platform through the hamburger icon and click on ‘Session Recordings’ or through the hotkey command: view sessions (G+S) (S = "sessions")
You can also filter through sessions according to date/location/device and more
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